Welcome to our employment section. Here you can view our current job openings and apply for positions online. Or, if you prefer, you can simply submit your resume
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Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested or use the following search form to find jobs that suit your specific career interests.
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Join the nation’s leader in second-look finance servicing as a Customer Service Representative, Authorizations!
Join the nation’s leader in second-look finance servicing as our Assist Queue Representative!
Our Assist Queue Representatives are the resolution point for our customers and our team of call center agents. You shine because of your stellar levels of customer service and a strong desire to make things right for customers. Solving customer problems isn’t just a bullet on a job description for you – it’s a core part of who you are. You will spend the majority of your workday resolving escalated customer phone calls and answering questions from other phone agents needing your assistance. Our Assist Queue team provides both customers and co-workers with an advanced level of support, provides training/coaching feedback, and performs special projects as needed. You are a subject matter expert in our Operations team, and have a deep knowledge of our systems, processes, and procedures.
Join the nation’s leader in second-look finance servicing as our Sr. Software Engineer!
Genesis is seeking a talented Senior Full-Stack Software Engineer to help deliver our next generation software solutions. As an ideal candidate, we’d like you to be a forward and innovative thinker, experienced with transformative projects and has a successful track record working collaboratively with cross-functional team members. You should have practical experience creating Service Oriented Architectural solutions and can draw on that experience to help mentor team members. We are looking for an engineer who is delivery focused who has experience with multiple technology stacks and can present several solutions/approaches to solve problems. We run Agile Scrum, and desire folks that thrive under Agile and look for ways to constantly improve the practice. Time to market is important to us, and we like to see candidates with applicable experience using TDD principles in CI/CD environments.
Join the nation’s leader in second-look finance servicing as our Director, Vendor Management!
We are looking for an experienced vendor manage who is responsible for leading vendor execution and risk/compliance efficacy. This role manages a small team of Vendor Relationship Managers/contract management resources and will partner with senior leadership across the company. In this position you will develop, analyze, manage, plan, organize, direct and control the vendor management & risk management program for Genesis Financial Services, reporting to the Chief Operating Officer.
Join the nation’s leader in second-look finance servicing as our Direct Mail Campaign Manager
Genesis Financial Solutions is seeking a Direct Mail Campaign Manager to join the Credit Card Marketing team. The ideal candidate will be performance focused and able to collaborate with cross-functional team members to develop and execute direct mail campaigns supporting all goals and product initiatives. The person will be well versed in creating marketing plans, staying up-to-date with the latest trends, has strong campaign management experience. This person will lead the day-to-day execution, manage vendor communication and be responsible for keeping projects and initiatives on track, under tight timelines and skilled at collaborating with other channels for integrated marketing strategies.
Join the nation’s leader in second-look finance servicing as our Director, Program Management!
The Director of Program Management will plan, direct and drive the execution of projects. This individual will be responsible for leading the organization, scheduling, budgeting and implementation for General Purpose Credit Card projects. To be successful, this individual will need to understand business needs at a strategic level, create and execute against project plans, and work cross functionally with various departments to ensure successful program implementation.
Join the nation’s leader in second-look finance servicing as our Jr. Risk Analyst!
As a Jr. Risk Analyst, your primary role will be to perform empirically derived analysis to understand business performance, identify improvement opportunities, and develop strategies. At Genesis, you’ll refine your skills in data analysis and participate in key decision making that drives the business in measurable ways. This position offers unlimited growth opportunities for someone who is passionate about analyzing business performance, making data-driven decisions, and testing and optimizing strategy.
Join the nation’s leader in second-look finance servicing as our Product Owner!
This position works with a cross-functional team consisting of IT developers, business analysts, and others to help turn business ideas and concepts into delivered outcomes. This requires collaborating with a wide variety of technical and business stakeholders to deliver high quality outcomes, to periodically correct any errors, and to implement changes to systems. Will be responsible for translating new capabilities into technical requirements, writing user stories, establishing monitoring plans, conducting testing and maintaining high standards for a consumer facing operation.
Join the nation’s leader in second-look finance servicing as our Customer Service Representative!
Our Customer Service Representatives are well-spoken professionals who value a customer-first experience. You will be providing assistance to incoming callers in a call center environment.
Join the nation’s leader in second-look finance servicing as a Client Success Manager!
This position will be responsible for maximizing existing client relationships, working with partners to increase current volumes, and work directly with the program management team to implement new initiatives for existing clients to support future growth. This individual will act as the primary relationship contact to a defined customer base, troubleshoot existing client issues, concerns and feedback and constantly work towards program enhancement and for all partners. The Client Services Manager will understand business needs, exceed client expectations, respond quickly and effectively to client requests, and work cross functionally with various departments to ensure programs are successful from launch to daily support.