Genesis Financial Solutions, Inc.

Welcome

Welcome to our employment section. Here you can view our current job openings and apply for positions online. Or, if you prefer, you can simply submit your resume for general consideration.



Job Listings

Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested or use the following search form to find jobs that suit your specific career interests.
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Job Locations US-OR-Beaverton
ID 2020-1505
Join the nation’s leader in second-look finance servicing as our Audit Project Manager!   Summary Provides objective examination and evaluation of company activities.  Responsible for presenting the results of on-going assessments, appraisals and analysis. Develops and implements constructive resolutions to improve compliance, controls and efficiencies while balancing the risk and cost.
Category
Audit
Type
Regular Full-Time (Exempt)
Job Locations US-OH-Akron
ID 2020-1504
Join the nation’s leader in second-look finance servicing as our Customer Resolution Specialist!   Summary Our Customer Resolution Specialist will perform timely reviews of all actions taken on accounts where complaints have been received. Complaints are shared in a variety of methods, i.e. formal letter, email, phone call, forwarded from senior leaders, etc. You will document findings and assist with complaint resolution both verbally and in writing and in a manner that deters additional escalation. You assist with developing quantitative written findings to be shared with senior management, bank representatives, compliance, operations management, etc.; including recommendations for system improvements, training enhancements, resource updates, etc. driving towards improved overall customer experience. 
Category
Customer Resolutions
Type
Full Time Hourly (Non-Exempt)
Job Locations US-OR-Beaverton
ID 2020-1502
Join the nation’s leader in second-look finance servicing as a Customer Service Representative, Authorizations!
Category
Authorizations
Type
Full Time Hourly (Non-Exempt)
Job Locations US-OH-Akron
ID 2020-1501
Join the nation’s leader in second-look finance servicing as our Help Desk Technician!   Summary The primary goal of the Help Desk Technician is to provide technical support to Genesis corporate users. This role is a member of the Help Desk and is responsible for supporting the PC, printer, and laptop corporate infrastructure.  The position will also partner with other IT staff on a variety of various projects, and involves a combination of technical expertise and customer service.
Category
IT – Technology Services
Type
Regular Full-Time (Exempt)
Job Locations US-OR-Beaverton
ID 2020-1497
Join the nation’s leader in second-look finance servicing as our Assist Queue Representative!   Summary Our Assist Queue Representatives are the resolution point for our customers and our team of call center agents.  You shine because of your stellar levels of customer service and a strong desire to make things right for customers.  Solving customer problems isn’t just a bullet on a job description for you – it’s a core part of who you are.  You will spend the majority of your workday resolving escalated customer phone calls and answering questions from other phone agents needing your assistance.  Our Assist Queue team provides both customers and co-workers with an advanced level of support, provides training/coaching feedback, and performs special projects as needed.  You are a subject matter expert in our Operations team, and have a deep knowledge of our systems, processes, and procedures.
Category
Assist Queue
Type
Full Time Hourly (Non-Exempt)
Job Locations US-OR-Beaverton
ID 2020-1495
Join the nation’s leader in second-look finance servicing as our IT Support Project Manager.   Summary: Genesis is seeking a talented IT Project Manager with a background of managing large IT projects with a focus on IT infrastructure, operations, service management and process improvements. This is a highly visible role across the IT that interacts with a broad constituency from executives to engineers, and will drive initiatives to deliver transformative changes to our technology infrastructure and operations.
Category
IT – Technology Services
Type
Contract to Hire
Job Locations US-OH-Akron
ID 2020-1491
Join the nation’s leader in second-look finance servicing as a Customer Service Representative, Authorizations!
Category
Authorizations
Type
Full Time Hourly (Non-Exempt)
Job Locations US-OH-Akron | US-OR-Beaverton
ID 2020-1490
Join the nation’s leader in second-look finance servicing as our Contact Center Strategy Execution Manager!   Summary: Are you ready to be a part of an organization that challenges the status quo, open to opportunity, and allows our employees to have immediate impact on the business? Do you thrive in an environment that deals with monitoring schedules, operational metrics and monitoring call volume? If that sounds like you, let’s talk about why Genesis is a great career move!   As the Contact Center Strategy Execution Manager, you will have a high-profile role on a high impact team.  Your primary responsibility will be to manage the development and execution of our IVR and Dialer campaigns.  We are looking for a strong team leader who will work with a great group of analysts to ensure execution and documentation is completed in a timely and high-quality way, with clear communication across the organization.  This position offers growth opportunities for someone who is passionate about ensuring strong process and execution of high impact business systems.
Category
Ops Administration
Type
Regular Full-Time (Exempt)
Job Locations US-OR-Beaverton
ID 2020-1486
Join the nation’s leader in second-look finance servicing as our Data Engineer!   Summary: As a Data Engineer, your primary role will be to build and optimize foundational data marts, which will support reporting and analysis across the Risk Department, and other areas in the organization. This will include building data pipeline architecture, data flows, data transformations and clear documentation.  At Genesis, you’ll join our Risk analytics team and partner with data owners and users to build, problem-solve and optimize key data structures. We are transitioning our data warehouse and analytics to Azure cloud and databricks analytics platform. Join us in this adventure!
Category
Risk
Type
Regular Full-Time (Exempt)
Job Locations US-OR-Beaverton
ID 2020-1482
Join the nation’s leader in second-look finance servicing as our Systems Engineer!   Summary As a Systems Engineer you will be focused on implementing and maintaining new and advanced technologies, providing expert-level support through a deep and broad knowledge of Windows Server, VMWare, systems software, cloud services, server and storage hardware and network components. The successful candidate will play a key role designing, implementing and maintaining IT infrastructure, both on premise and in the cloud and being a part of a large-scale cloud migration.
Category
IT – Technology Services
Type
Regular Full-Time (Exempt)
Job Locations US-OH-Akron
ID 2020-1478
Join the nation’s leader in second-look finance servicing as our Senior Customer Resolution Specialist!   Summary Our Senior Customer Resolution Specialist will support the Senior Unit Manager and perform timely reviews of all actions taken on accounts where complaints have been received. Complaints are shared in a variety of methods, i.e. formal letter, email, phone call, forwarded from senior leaders, etc. You will document findings and assist with complaint resolution both verbally and in writing and in a manner that deters additional escalation. You assist with developing quantitative written findings to be shared with senior management, bank representatives, compliance, operations management, etc.; including recommendations for system improvements, training enhancements, resource updates, etc. driving towards improved overall customer experience. 
Category
Customer Resolutions
Type
Full Time Hourly (Non-Exempt)
Job Locations US-OR-Beaverton
ID 2020-1471
Join the nation’s leader in second-look financing as our Risk Analyst!   Summary As a Risk Analyst, your primary role will be to perform empirically derived analysis to understand business performance, identify improvement opportunities, and develop strategies. At Genesis, you’ll refine your skills in data analysis and participate in key decision making that drives the business in measurable ways. This position offers unlimited growth opportunities with a heightened level of independence for someone who is passionate about analyzing business performance, making data-driven decisions, and testing and optimizing strategy.
Category
Risk
Type
Regular Full-Time (Exempt)
Job Locations US-OR-Beaverton
ID 2020-1469
Join the nation’s leader in second-look finance servicing as our Program Analyst!   Summary This position is responsible for working with internal groups to define requirements, assist in the development of implementation initiatives as they relate to existing or future clients, as well as to improve future growth of business initiatives.  The individual in this position will work cross functionally with various departments to educate and facilitate in the knowledge transfer required to ensure program success.  This person will own the execution of our credit policies as well as serve as a subject matter expert on adverse action processes. This person will lead project and overcome hurdles while prioritizing effort where it meets the required standards. This includes defining and requesting work to be executed by others.
Category
Risk
Type
Regular Full-Time (Exempt)
Job Locations US-OR-Beaverton
ID 2020-1456
Join the nation’s leader in second-look finance servicing as our Sr. Software Engineer!   Summary Genesis is seeking a talented Senior Full-Stack Software Engineer to help deliver our next generation software solutions. As an ideal candidate, we’d like you to be a forward and innovative thinker, experienced with transformative projects and has a successful track record working collaboratively with cross-functional team members. You should have practical experience creating Service Oriented Architectural solutions and can draw on that experience to help mentor team members. We are looking for an engineer who is delivery focused who has experience with multiple technology stacks and can present several solutions/approaches to solve problems. We run Agile Scrum, and desire folks that thrive under Agile and look for ways to constantly improve the practice.  Time to market is important to us, and we like to see candidates with applicable experience using TDD principles in CI/CD environments.
Category
IT – Technology Services
Type
Regular Full-Time (Exempt)
Job Locations US-OR-Beaverton
ID 2020-1455
Join the nation’s leader in second-look finance servicing as our Director, Vendor Management!   Summary: We are looking for an experienced vendor manage who is responsible for leading vendor execution and risk/compliance efficacy. This role manages a small team of Vendor Relationship Managers/contract management resources and will partner with senior leadership across the company. In this position you will develop, analyze, manage, plan, organize, direct and control the vendor management & risk management program for Genesis Financial Services, reporting to the Chief Operating Officer.
Category
Executive
Type
Regular Full-Time (Exempt)
Job Locations US-OR-Beaverton
ID 2020-1446
Join the nation’s leader in second-look finance servicing as our Jr. Risk Analyst!   Summary As a Jr. Risk Analyst, your primary role will be to perform empirically derived analysis to understand business performance, identify improvement opportunities, and develop strategies. At Genesis, you’ll refine your skills in data analysis and participate in key decision making that drives the business in measurable ways. This position offers unlimited growth opportunities for someone who is passionate about analyzing business performance, making data-driven decisions, and testing and optimizing strategy.
Category
Risk
Type
Regular Full-Time (Exempt)
Job Locations US-OH-Akron
ID 2020-1430
Join the nation’s leader in second-look finance servicing as our Customer Service Representative!   Summary Our Customer Service Representatives are well-spoken professionals who value a customer-first experience. You will be providing assistance to incoming callers in a call center environment. 
Category
Customer Service
Type
Full Time Hourly (Non-Exempt)